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Graduate Certificate in Business & Management in Quality Management

  • Eligibility Criteria

    Bachelor's degree, or equiv. International Education

  • Credit Hours

    12

  • Courses Offered

    2

  • Course Duration

    1 Month (Self-Paced) Program

  • Estimated Fee

    $1,800

Courses Offered

A graduate certificate offered by NYMU holds the highest decree regarding the discovery of your potential and career growth, one that ambitious students set a goal for.

Specialized

  • Course Name

  • Credit Hours

  • Principles Of Management Skills (INB-048)

  • 6 Credits

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  • Introduction To Quality Management (QMA-063)

  • 6 Credits

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Principles Of Management Skills (INB-048)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Developing Self-Awareness
     Managing Personal Stress
  In Section 2 of this course you will cover these topics:
     Solving Problems Analytically And Creatively
     Building Relationships By Communicating Supportively
  In Section 3 of this course you will cover these topics:
     Gaining Power And Influence
     Motivating Others
  In Section 4 of this course you will cover these topics:
     Managing Conflict
     Empowering And Delegating
  In Section 5 of this course you will cover these topics:
     Building Effective Teams And Teamwork
     Leading Positive Change

Introduction To Quality Management (QMA-063)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     The Total Quality Approach To Quality Management
     Strategic Management: Planning And Execution. Definition/Overview: Strategic Management Is The Art, Science And Craft Of Formulating, Implementing And Evaluating Cross-Functional Decisions That Will Enable An Organization To Achieve Its Long-Term Objectives. It Is The Process Of Specifying The Organization'S Mission, Vision And Objectives, Developing Policies And Plans, Often In Terms Of Projects And Programs, Which Are Designed To Achieve These Objectives, And Then Allocating Resources To Implement The Policies And Plans, Projects And Programs.
     The Total Quality Approach To Quality Management
  In Section 2 of this course you will cover these topics:
     Quality Culture: Changing Hearts, Minds And Attitudes.
     Customer Satisfaction And Retention
  In Section 3 of this course you will cover these topics:
     Employee Empowerment
     Overview Of Total Quality Tools
  In Section 4 of this course you will cover these topics:
     Education And Training.
     Customer Satisfaction
  In Section 5 of this course you will cover these topics:
     The Total Quality Approach To Quality Management
     The Total Quality Approach To Quality Management
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Course Details

Why Choose New York Metropolitan University

New York Metropolitan University is the name of excellence, and we emphasize fully working on the future of our students just so they can reach their true potential. Our unparalleled campus experience allows students of all races and religions to excel in their abilities. Here, you are not just growing in your educational career; you can also focus on and enhance your extracurricular activities. We are passionate about providing you with the best overall experience before you enter your professional career path. However, the real career paths of students begin with us.

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  • Self-Paced